1. Deposit & Payment Policy

For all Fast Track, Meet & Greet, and other airport assistance services provided by Viet Vision Fast Track, bookings are confirmed only after receiving the required advance payment.

A 100% payment is required to confirm the service booking. The remaining balance must be fully settled upon receipt of the Confirmation Invoice and Service Voucher issued by our sales team.

If payment is not received within the required timeframe, we reserve the right to cancel the booking without further notice.

Receipt of deposit or full payment indicates that the customer (and travel agent, if applicable) has read, understood, and accepted our Terms and Conditions.

Notes:

  • Payment is required at the time of booking confirmation.
  • In case of bank transfer, the guest must cover all bank transfer charges. Any shortage caused by bank fees may affect the validity of the booking.
  • All service prices are clearly stated in the confirmation invoice with no hidden charges.
  • Exchange rates (if applicable) are calculated based on the live exchange rate at the time of booking.
  • Late payments may result in cancellation of the requested service.

2. Methods of Payment

Full settlement should be received no later than 30 working days prior to the passenger’s arrival. For last-minute bookings, payment must be completed immediately upon confirmation.

We currently offer the following payment methods:

Online Payment via OnePAY

At this stage, we accept most of the major cards with the below service fee.

  • Visa, MasterCard, JCB Card are accepted with 3.85% service fee
  • AMEX is accepted with 4.5% service fee for payment in US$.

We connect with OnePAY Payment Gateway to accept Online Card Payment (www.onepay.vn). All of your card information is processed through the SSL protocol with an international card security standard. Your card information will not be stored in our system (Merchant).

After you have received Invoice Payment Link, please check the information on the Invoice. If all the information is correct, please check the Terms and Conditions and click, I agree to Terms and Conditions and click Submit or Book.

You will be redirected to OnePAY Payment Gateway to pay us online with Visa, MasterCard, American Express, and JCB Card with following steps:
Input Card information: The URL (Uniform Resource Locator) will begin with https://onepay.vn/… To make the payment, you will input the following card information:

  • Card Number
  • Expiration Date
  • CSC (Card Security Code – CVV, CVC)
  • Billing address (Card holder’s address which has been registered with the Issuer Bank)
  • Click “PAY”
  • Online payment password (If you have enrolled 3D – Secure Program for your card with the Issuer Bank namely Verified by Visa for Visa card, MasterCard Secure Code for MasterCard, and J- Secure for JCB Car

A 100% payment will be required after your confirmation.

1.2. Full Payment:
Full payment must be received no later than 7 days before the departure date or immediately after booking within 7 days of departure.

1.3. Confirmation:
A confirmation email will be sent to the email address you provided within 14 hours after successful payment. Room reservation will be completed upon receiving the confirmation email.

In case you do not receive confirmation, please contact us via email at [email protected] or via Hotline/WhatsApp at (+84) 904525659

Made by telegraphic transfer, internet transfer to our following Viet Vision Fast Track (In Association with Viet Vision Travel & Trading JSC) nominal account details

Bank name: VIETNAM MARITIME COMMERCIAL JOINT STOCK BANK

Bank address: 54A Nguyen Chi Thanh Street, Lang Province, Ha Noi, Viet Nam (Sometimes this part will jump to the head office’s address)

Beneficiary’s full name: Viet Vision Travel and Trading Joint Stock Company

Beneficiary’s short name: VNVT., JSC

Beneficiary’s address: No 31 Van Mieu Street, Van Mieu – Quoc Tu Giam Ward, Hanoi, Vietnam

Account Number: 80002350401

SWIFT Code: MCOBVNVX

Details: Client’s Name

By Western Union (sending money online): www.westernunion.com

To make a payment via Western Union, please contact us through the Contact Us page before sending the transfer. Our consultants will provide the required recipient details and guide you through the payment process to ensure the transaction is completed correctly.

Our professional service team will assist you in arranging the appropriate airport services based on your flight schedule and individual requirements. All service fees will be clearly stated in the quotation and confirmation. We do not apply hidden fees or unexpected charges, and the confirmed price will match the quoted amount.

3. Rates & Taxes

All service prices are inclusive of service charges and applicable government taxes unless otherwise stated.

Prices may be adjusted in the event of changes in government regulations, airport authority fees, or tax policies.

4. Price Guarantee

Once your booking has been confirmed and payment has been received, the price of the confirmed service will not be subject to additional surcharges, except in cases where mandatory charges are introduced by government authorities, airport operators, or other regulatory bodies.

Exchange rate fluctuations will not affect the confirmed service price.