FAQs for VIP Meet & Greet, Priority Immigration

What is Airport Fast Track in Vietnam?

Airport Fast Track is a premium service that helps passengers navigate the airport quickly and smoothly. Our staff will meet you at the airport, assist with check-in, security, immigration, and luggage handling, allowing you to save time and avoid long queues.

Our service is available at major international airports including Tan Son Nhat (SGN), Noi Bai (HAN), Da Nang (DAD), Cam Ranh (CXR), Phu Quoc (PQC), and more. For other airports, please contact us for assistance.

We recommend booking at least 24 hours before your flight departure or arrival. For peak periods, early booking ensures availability and priority service.

Standard Fast Track service includes: assistance with check-in; fast security and immigration clearance; luggage collection & delivery (optional); customs support; assistance for VIPs, families with children, and seniors; E-visa, service available for both domestic and international terminals.

Our fast track service lets you save over 2 hours during busy periods, completing all procedures within 30 minutes so you can bypass long immigration and security lines.

Any passenger can use the service – business or leisure travelers, solo travelers, families, or groups – regardless of ticket class or airline membership status.

You only need: flight ticket or booking code, passport (for international flights), arrive at the meeting point on time, and notify us of any special requirements (oversized luggage, elderly/children, medical needs). Our staff will meet you and guide you through the entire process.

The service applies to outbound (departure), inbound (arrival), and transit/connecting flights. You can book for one way or round trip.

Yes. We provide services for individuals, families with children, seniors, or larger groups requiring special assistance.

Staff will meet you at the arrival/departure hall near baggage claim or main entrance, holding a sign with our service logo. They will guide you throughout the airport process.

Pricing depends on airport location, type of service selected, number of passengers, and service time. All costs are clearly communicated during booking – no hidden fees.

Yes. Modifications or cancellations are possible according to our policy and the notice period. Please contact us for details about refunds or changes.

Yes. We can assist elderly passengers, children, passengers with limited mobility, passengers requiring medical care, and travelers with pets (depending on airport regulations). Just inform us during booking.

Fast Track focuses on quick airport navigation and assistance. VIP Lounges provide exclusive seating, refreshments, and relaxation areas. You may use either service separately or combine them.

Stay in contact via phone or chat. Our staff will confirm the exact pickup location and assist you promptly.

Contact us through Contact Us Form, Hotline/Whatsapp, our consultant with get in touch with you immediately. After confirming payment, we will send you contract. On the day you arrive, Fast Track staff will meet you at the designated point, assist with immigration, security checks, and baggage collection, helping you save time and avoid long lines.

Contact us through Contact Us Form, Hotline/Whatsapp, our consultant with get in touch with you immediately. After confirming payment, we will send you contract. On the day you arrive, Fast Track staff will meet you at the designated point, assist with immigration, security checks, and baggage collection, helping you save time and avoid long lines.